SSL Certificate Tracking & Management

Trustico® recognizes the importance of transparency and communication in the online ordering process, particularly when it comes to the delivery of digital products such as SSL Certificates.

Traditional SSL Certificate Tracking & Management

Trustico® has two tools available, the first for regular SSL Certificates and another for the simplified Certificate as a Service (CaaS) service.

You must enter the order or reference number associated with the Certificate Authority (CA). The tracking tool queries the fulfilment status of your SSL Certificate order directly with the Certificate Authority (CA) and allows you to manage the SSL Certificate. These particulars prove your right to an SSL Certificate.

The tracking system provides access to reissuance, validation status, SSL Certificate downloads, and Intermediate Certificates required for installation. Learn About SSL Certificate Reissuance 🔗

Certificate as a Service (CaaS) Management

In order to configure your ACME client to connect to your paid Trustico® Certificate as a Service (CaaS) subscription, you will need to use your unique External Account Binding (EAB) credentials.

Your External Account Binding (EAB) credentials are delivered and are available via this portal for a period of seven days after the order date. Ensure you store these credentials securely for future use when configuring additional ACME clients. Learn About Certificate as a Service (CaaS) 🔗

Certificate Authority (CA) Reference

If you are not sure of the tracking credentials, please check the automated e-mails sent during the ordering process. Your Certificate Authority (CA) Reference is typically different to your order number and is required to prove your right to the SSL Certificate.

When placing an order, Trustico® additionally sends a shipment notification e-mail which contains tracking credentials. Several notifications may be sent to you when an order contains multiple products.