Trustico® SSL Certificate Monitoring Bot

This page provides information about the Trustico® automated monitoring service. If you have arrived here, it is likely because you noticed our bot in your server logs and wanted to learn more about its purpose and behavior.

What Is This Bot?

The Trustico® Monitoring Bot is an automated service that checks SSL Certificate expiration dates for our customers.

When a customer purchases an SSL Certificate through Trustico® or subscribes to our monitoring services, we periodically verify that their SSL Certificate is valid and not approaching expiration.

This helps ensure our customers never experience unexpected SSL Certificate expiration that could disrupt their websites or services. An expired SSL Certificate can cause browser warnings, loss of customer trust, and potential security vulnerabilities.

Why Is SSL Certificate Monitoring Important?

SSL Certificates have a defined validity period. When an SSL Certificate expires, web browsers display security warnings to visitors, which can significantly impact your website traffic and credibility.

Proactive monitoring helps website administrators stay ahead of expiration dates, ensuring there is adequate time to renew and install replacement SSL Certificates before any disruption occurs.

Why Am I Seeing This in My Logs?

If you are seeing requests from our bot, it means the SSL Certificate installed on your domain is being monitored by Trustico® on behalf of another entity. This could be you, your organization, or a third party managing your SSL Certificate infrastructure.

This is a legitimate and non-intrusive service designed to help prevent unexpected SSL Certificate expiration. The monitoring ensures timely renewal reminders are sent before your SSL Certificate reaches its expiration date.

Bot Specifications

The bot checks each monitored domain once per 24 hours and collects SSL Certificate and chain information. No other non-relevant data is accessed or stored.

Our monitoring bot identifies itself with the following details :

User-Agent : TrusticoMonitor/1.0 (+https://www.trustico.com/pages/monitor)

The information collected includes the SSL Certificate validity dates, issuing Certificate Authority (CA), and chain of trust verification. This data is used solely for monitoring purposes and to generate expiration notifications.

Is This Bot Safe?

Yes. Our bot only performs a standard HTTPS connection to verify the SSL Certificate presented by your server. It does not crawl pages, submit forms, or access any content on your website. The request is minimal and equivalent to a single page view, placing negligible load on your server.

The bot respects standard web protocols and operates transparently by identifying itself through its User-Agent string. You can safely allow this traffic in your firewall or security configurations.

Contact Us

If you have questions or concerns about our monitoring service, please Contact Trustico® 🔗 for more information.

Trustico® has been providing SSL Certificate services since 2005, operating across 25 international markets.